Q&A ERP (Pty) Ltd is an accredited Business Partner of various software vendors, software developers and 3rd party applications. One such vendor is Sage Pastel South Africa and itself is a subsidiary of the Sage Group plc. Sage, by which we mean both Sage Pastel and the Sage Group as a whole, is the company that develops the Sage Evolution ERP software purchased by the customer, where Sage itself does not deploy solutions and implement software for its customers.

Q&A ERP (Pty) Ltd [Q&A ERP] is employed directly by the customers of Sage, and not by Sage itself, for the express purpose of implementing and supporting the Sage Evolution software. Any bugs and defects in the software are dealt with legally within the Sage Software Agreement, which is an agreement between the Customer and Sage. Such defects are not the responsibility of Q&A ERP Solutions. However, Q&A as the ERP solutions service provider will assist the customer in addressing bugs and defects within Sage Evolution at standard service rates contained in the current Q&A ERP Solutions rate card.

The same principle applies to all suppliers and vendors of
Q&A Marketing Limited or Q&A ERP (Pty) Ltd or the trading name Skilful Pursuit.

It should be understood that the purpose of an upgrade is to install a more up-to-date version of the software onto the customer’s computer(s) to avail them of new features and functionality within the product. Unfortunately, this process can sometimes introduce bugs or corrupt data and is why our Standard Operating Procedure (SOP) has been evolved to step through an extensive backup-restore-test-upgrade process.

These risks are genuine for the Business Intelligence Centre/Sage Intelligence Reporting (BIC/SIR) module because an upgrade may break some reports. It can occur after an upgrade because new functionality has been added and old functionality has been removed. Therefore, each report must be tested, carefully checked and signed by the customer before, during and after an upgrade. Any reports adversely affected by the upgrade may need to be amended or completely redesigned in a worst-case scenario. The cost of such work is in addition to Q&A ERP’s usual support and implementation fees and will be separately quoted and performed sometime after the upgrade.

All the information on this website - https://www.erpsolutions.co.za/ - is published in good faith and only general information. Q&A ERP does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Q&A ERP) is strictly at your own risk. Q&A ERP will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link that may have gone bad.

Please be aware that other sites may have different privacy policies and terms beyond our control when you leave our website. Please be sure to check the Privacy Policies and Terms of Services before engaging in any business or uploading any information.

We make every effort to accurately represent our products and services and their potential for helping coaches, consultants, individuals and business owners. Examples of profit gains, income generated, and other results are not necessarily average or typical, nor intended to represent your potential growth.

As with any product or service, results may vary significantly. Each individual's results depend on their ambitions, background, dedication, motivation and desire. They will be influenced by external market forces such as the economic situation in any given sector and the relative competitiveness of the product or service in its chosen market.

Significant financial risk is possible with any supplier if you don't do your due diligence and get suitable professional advice. No guarantees of specific results are expressly made or implied.

The content on this page is without prejudice. The information transmitted here is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. No liability or responsibility whatsoever is accepted in the case of data corruption and/or in the case of not reaching the intended recipient. Unauthorised use, disclosure or copying of any part of this page, or any similar action, is prohibited.

The views and opinions included in this page belong to their author and do not necessarily mirror the views and opinions of the company. Our employees are obliged not to make any defamatory clauses, infringe, or authorise infringement of any legal right. Therefore, the company will not take any liability for such statements included on this page. In case of any damages or other liabilities arising, employees are fully responsible for the content of their page.

No opinion expressed or implied by the sender necessarily constitutes the opinion of Q&A (Pty) Ltd [here in after “Q&A"]. This page does not constitute a guarantee or proof of the facts mentioned herein. No employee or intermediary is authorised to conclude a binding agreement on behalf of Q&A
without the express written confirmation by a duly authorised representative of Q&A.

Q&A does not warrant that this message is free of destructive codes, viruses, and errors interference of any nature, and Q&A accepts no responsibility or liability for any damages, costs, or expenses incurred by the addressee or any other person, entity, or individual entity in this regard.

This Disclaimer can be amended at Q&A's sole discretion from time to time. Q&A and/or Q&A’s Business Units, Divisions and Subsidiaries reserve all rights in the contents of this page.

If you require any more information or have any questions about our website's Disclaimer, please feel free to contact us by email at dudley@erpsolutions.co.za who is CEO and Director of Q&A Marketing Limited or Q&A ERP (Pty) Ltd or the trading name Skilful Pursuit.

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© Copyright 2023 Q&A Limited

© Copyright 2023 Q&A Limited