Who we are
Q&A ERP was rebranded in 2014 and a new legal entity registered as Q&A ERP (Pty) Ltd. The company’s experience, client base, knowledge and service has been growing since inception in 1996 (20 years of Sage Pastel). As a Super Platinum Sage Business Partner, Q&A ERP is one of the top ten Sage Evolution Business Partners in South Africa. As a specialist service provider, Q&A ERP focusses almost entirely on Sage Evolution ERP as the base of a complete management software solution in the mid market. We constantly add and refine additional skills to implement the full range of Sage ERP systems including functionality development work and complex add-on modules.
The secret of Q&A’s success is twofold: a tried-and- tested project process and a resolve to use the best available people to market, sell, scope, document, project manage and implement Sage ERP systems. Part of this process is to ensure that we provide our customers with a clear roadmap for implementation and subsequent support services available for their particular ERP systems.
What we do
Q&A ERP Solutions sells and implements Sage ERP software, currently focussing on Sage Evolution and Sage 300. In addition we provide development and integration services, offer third-party complementary software and create custom reports. We are a distributed business in our own right, with most of our people based around Gauteng, South Africa. We are also building and nurturing a growing network of specialist people as well as a rapidly expanding customer base on the African continent.
How we work
Over the years we have developed a structured project process that has proven extremely useful to manage Sage ERP software implementations of every size and complexity imaginable. The process begins with a clear concise project charter, detailing critical functionality, key success factors, a project scoping schedule and an estimated implementation timetable.
This project charter evolves into a detailed project blueprint projecting the anticipated schedule for setup and build, and specifying the systems configuration decided upon during the scoping process. Once the software is up and running, the project enters the user acceptance testing phase to iron out any wrinkles and then it moves into the end user training phase and, finally, GoLive.
Why choose Q&A
In a very short time, Q&A ERP Solutions has become a driving force in the world of Sage Evolution implementation, customisation and support.